Cancellation and Refund

JRR will not, under any circumstances, issue refunds for Internship payments or withdrawal.

Clients would not be eligible for the refund percentage even if they fall in one of the mentioned clauses or if they haven’t paid the complete full-service fee mentioned.

The immigration pronouncements at times are discounted on the basis of future expectations and clients are registered in advance, that is, before the actual qualification is announced to make sure that the cap system is met.

JRR has a zero-tolerance policy for charge backs. Any customer who disputes a credit card payment that is found to be valid will be permanently blacklisted and barred from use of the service. Any past due fees and costs will be sent to collections. If our collection efforts fail, unpaid debts will be reported to all available Credit Reporting Agencies.

The client understands and agrees that the total invoice amount (bill value) will include the JRR consultation fee and the applicable tax. However, the refund would be calculated only on the JRR consultation fee. The tax component is non-refundable at any stage.

The company is not responsible for any delay caused by third-party services. Also, clients cannot claim a refund of service charges.

JRR is not responsible for refund of any fees or other amounts/charges that have been paid to any Assessing Bodies, Immigration Authorities, Embassy/Consulate/High Commission in the event of the client not getting approval of immigration, or in case of rejection or non-acceptance of his/her request at any stage by any respective authority. The fees only includes the charges towards the services rendered by JRR and does not include any request or assessing fees. The client agrees to pay the entire additional fees, as applicable.

If the client has paid the money through an online card service, the client hereby agrees that he/she will not withdraw, or is not entitled to charge back the amount, without the knowledge of JRR, in case of payment made by any mode. This includes CC Avenue except otherwise following the norms of refund as mentioned in the agreement and the procedure prescribed by law prevailing at that time under the Jurisdiction of Hyderabad, State of Telangana.

The Service Charges by JRR have no reference to the market charges and are as per the firm standards to which the client agreed. Any claims after the registration, like charges being too expensive and such, would not be entertained and the client would have no right to contest the same as it was explained and expressed through all the sources of information, and the client has been informed before registering.

In case of the permit being rejected on the following grounds no refund will be made –

If the client fails to attend the interview.

Failure of medicals by the client or his or her family members included in the request.

If the client does not comply with the requirements of the Embassy or the Consulate.

Failure to provide a genuine Police Clearance Certificate, which is not less than 3 months old

Failure to prove sufficient funds for settlement by the client or his or her family members.

Prior violation of any immigration law by the client or any of his or her family members.

Late submission of any additional papers requested by the consulate at a later date

The client fails to get the required score in English language test to meet the eligibility criteria and as advised by the JRR consultant.

The client should also understand and accept that no refund or transfer of JRR fee to a friend or a relative will be done in the event he or she abandons his/her request or decides to opt out due to any reason during the proceedings after he/she signs-up.

The client will offer every needed information and papers, such as the English translations, in an agreed form as sought by JRR and the involved office. It has been fully agreed upon by the said immigration consultancy on the ground of the facts and papers presented by the client. In case the furnished details are discovered to be inaccurate or fake or deficient or incorrect, the offer will not be entertained by the concerned Immigration authorities. Moreover, the immigration consultancy takes no responsibility whatsoever for negative impact on the result of the petition and the ensuing rejection on this basis. No refund shall be claimed, either of the consulting charge or the amount paid to the government organizations, under such situations.

JRR has the right to terminate/withdraw their services without refund of service fee of the client on below terms.

If the client does not submit all papers within the stipulated time from the date of his/her registration which is normally within one month

Tries to malign the name of the company in whatsoever manner, which tampers the functioning of the business or reputation

Doesn’t respond to the mails and calls made by the company for more than a month and backs out due to personal reasons

JRR reasonably forms the view that someone other than the client is attempting to gain access to the Service for his or her personal benefit.

At the discretion of JRR, you behave in such a way that renders your consultant unable to provide the service(s) any longer.

The client herewith agrees to meet all the requirements of the concerned authorities who conduct an assessment or decide on outcome. The client also agrees to submit all the papers including originals if required by the concerned assessing authorities. The client understands that any failure on his/her part to submit these papers or part thereof is an independent failure of client and JRR is in no way responsible for the same. Hence, the client agrees that failure to produce papers cannot be a valid reason to claim a refund.

The client will inform JRR about every news involving a change of housing/mailing address, educational/specialized credentials, change of matrimonial status/service or company, newly born kids or any police/unlawful case after the submission of the petition and while the proceeding is going on till the time of the discharge of Immigration. The client’s inability to do the same will only show that no refund at all is outstanding of any advisory charges given to the immigration consultancy.

By submitting/signing/acknowledging the agreement to avail our services, the client cannot withdraw AT ANY POINT during the procedure because of their own personal circumstances which might have changed. It is unacceptable to consider or entertain any form of settlement.

The client clearly accepts that he has been apprised of the usual waiting durations/average time, as appropriate to his permit class, and further that such waiting durations/usual time solely depends on the convenience of the office/appraisal body concerned. The client also fully agrees and realizes that he will never have any claims whatsoever on any sort of refund of the charge made on or off-site, on the ground of the extended petition time periods.

JRR has not offered any sort of assurance, advice or pledge on work or job assurance, following an approval for the permit and after landing for any given overseas country. No compensation will be claimed of any advisory/consulting/secretarial service charges offered earlier to JRR by the client on the ground that JRR has been unable to offer a job guarantee abroad.

The client shall loyally reveal before JRR – each and every detail involving each and every, existing or past, case of wrong-doings and/or conviction, and insolvency leveled against the clients and those who are dependent on him. If he does not reveal such details, and if the same is found afterward, no refunds at all of the money given to JRR in question will be made.

JRR is bound to maintain the confidentiality and privacy of a client. Accordingly, JRR takes reasonable steps to protect personal information collected by JRR from misuse and loss and from unauthorized access, modification or disclosure. JRR may use and disclose the client’s (and if applicable, the client’s family’s) personal information for the primary purpose for which it is collected, for reasonably expected secondary purposes which are related to the primary purpose and in other circumstances as authorized by the Privacy Act.

JRR is not a part of any government authority/organization or embassy. We are a registered partnership firm under Indian Partnership Act,1930  and we do not have the authority to grant you a permit of any kind. We can only assist, guide and advise people who want to immigrate for other countries.

Our agreements with clients are drawn on trust, sincerity, and security, and each option is spelled out clearly. Our terms are transparent and there is nothing hidden.

JRR is operated and controlled in India with its registered office at Hyderabad, Telangana. The laws of the Government of India and the State Government of Telangana will govern the validity, interpretation, and performance of this Agreement. The courts in Hyderabad, Telangana alone shall have jurisdiction to try any dispute between the company and any person arising out of any issue concerning the company.

Force Majeure. In no event shall the firm be responsible or liable for any failure or delay in the performance of its obligations hereunder arising out of or caused by, directly or indirectly, forces beyond its control, including, without limitation – strikes, work stoppages, accidents, acts of war or terrorism, civil or military disturbances, nuclear or natural catastrophes or acts of God, any outbreaks, Epidemics or Pandemics; and interruptions, loss or malfunctions of utilities, communications or computer (software and hardware) services. It is understood that the firm shall use reasonable efforts to resume service as soon as practicable under the circumstances. Your file will be withheld /deferred until the situations are under control. If we found you ineligible to apply, no refund will be due on service fee paid as service has already been initiated.

For further details, you can e-mail us on [email protected]


July 2024